Cancellation & Refund Policy
Official Business Policies of TRAVERSE HOLIDAY
Cancellation & Refund Policy
We understand that travel plans can change unexpectedly. Cancellations are handled in a fair and transparent manner:
- 15+ Days Prior to Departure: 90% refund of the total package value (10% administrative fee retained).
- 8 to 14 Days Prior to Departure: 50% refund of the total package value.
- Within 7 Days of Departure: Non-refundable due to contractual hotel and vehicle commitments.
- Force Majeure: In the event of roadblocks, extreme landslides, or government-mandated closures, our team will make best efforts to reschedule dates or offer alternative itineraries.
Approved refunds are processed via the original payment method within 7–10 working business days.
TRAVERSE HOLIDAY • Client: Nilanjan Bhattacharya
15, Sarat Sarani Road, BowBazar, Krishnanagar, West Bengal 741101, India
Questions? Contact us at info@traverseholiday.com